Terms & Conditions
Overview
This website is operated by Artel Retro. Throughout the site, the terms “we”, “us” and “our” refer to Artel Retro. Artel Retro offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.
General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us.
Products & Accuracy of Information
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
Custom Sizing: As we offer custom sizing options, please ensure your measurements are accurate when submitting them. We are not responsible for fit issues caused by incorrect measurements provided by the customer.
We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
Modifications to the Service and Prices
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
Billing & Account Information
We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
Returns & Exchanges
Our complete return procedures are outlined in our Refund & Exchange Policy.
- Timeframe: You have 7 days from the date of delivery to request a return or exchange.
- Condition: Items must be unworn, unused, with tags, and in original packaging.
- Non-Returnable Items: Custom orders, accessories, gift cards, and sale items are final sale.
To start a return, please visit our Return Portal or contact our Concierge Team at support@artelretro.com.
User Comments & Feedback
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.
Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the jurisdiction in which our primary business operations are located.
Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website.
Contact Information
Questions about the Terms of Service should be sent to our Concierge Team at support@artelretro.com.