Artel Retro Our Story
Artel Retro was born from a profound love for the romantic streets of Paris. Drawing inspiration from the city's street art, classic architecture, and rich history, our designers blend timeless influences with modern chic to create a unique collection of vintage-inspired womenswear.
We believe every garment should be a work of art. Moving beyond the ordinary, we offer custom-fit dresses and beautifully tailored silhouettes that celebrate intricate detail, luxurious texture, and uncompromising quality.
To us, fashion is never just about following trends—it is the ultimate expression of your individuality, captured through timeless Parisian style.
Frequently Asked Questions
What delivery option does the Artel Retro online store offer?
Artel Retro is pleased to offer international shipping on all orders, processed within 1-5 business days (Monday to Friday). For orders totalling $99 or more, we provide free shipping.
Delivery times vary by destination; for specific shipping estimates, please feel free to contact our customer service team. For multi-item orders, all items will be shipped together once available.
Kindly note that refusing delivery may result in additional fees.
How can I make changes to my order?
If you need to make any changes to your order, such as updating address details or adjusting item sizing, please contact our customer service team immediately. While we’ll do our best to accommodate your request, we cannot guarantee any amendments once your order has been processed. If your order has already been processed, Artel Retro cannot accept responsibility for incorrect details provided at checkout.
How can I check the status of my order?
You will receive a confirmation email upon placing your order, and you will also receive an email once it has been shipped. If you have any further inquiries, please reach out to our Customer Service team, who will provide you with an update on your order status.
What payment methods does the Artel Retro online store offer?
Artel Retro currently accepts a variety of payment methods for your convenience, including Visa, Mastercard, American Express, Discover, Diners Club, Elo, JCB, and UnionPay.
What is Artel Retro's Return Policy?
If you wish to return an item, please note that it must be in brand new condition—unworn, unwashed, unaltered, and undamaged. The original product tag and packaging buckle must be included. Returns should be initiated within 7 days of receiving your order. Items marked as final sale are not eligible for a refund. Additionally, please be aware that return shipping costs are the responsibility of the buyer. If you have any questions or need assistance with your return, our customer service team is here to help.
Still need help?
Please feel free to reach us directly at artelretroofficial@gmail.com
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Free Shipping
International shipping available for orders over $99.
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Buy Now, Pay Later
0% Interest financing available. Payafter 30 days.
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Secure Payments
Guarantee 100% secure payments online on our website.