Artel Retro is pleased to offer international shipping on all orders, processed within 1-5 business days (Monday to Friday). For orders totalling $99 or more, we provide free shipping.

Delivery times vary by destination; for specific shipping estimates, please feel free to contact our customer service team. For multi-item orders, all items will be shipped together once available.

Kindly note that refusing delivery may result in additional fees.

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If you need to make any changes to your order, such as updating address details or adjusting item sizing, please contact our customer service team immediately. While we’ll do our best to accommodate your request, we cannot guarantee any amendments once your order has been processed. If your order has already been processed, Artel Retro cannot accept responsibility for incorrect details provided at checkout.

You will receive a confirmation email upon placing your order, and you will also receive an email once it has been shipped. If you have any further inquiries, please reach out to our Customer Service team, who will provide you with an update on your order status.

Artel Retro currently accepts a variety of payment methods for your convenience, including Visa, Mastercard, American Express, Discover, Diners Club, Elo, JCB, and UnionPay.

If you wish to return an item, please note that it must be in brand new condition—unworn, unwashed, unaltered, and undamaged. The original product tag and packaging buckle must be included. Returns should be initiated within 7 days of receiving your order. Items marked as final sale are not eligible for a refund. Additionally, please be aware that return shipping costs are the responsibility of the buyer. If you have any questions or need assistance with your return, our customer service team is here to help.

Please feel free to reach us directly at ArtelRetroOfficial@gmail.com